F.A.Q.

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Can my toner cartridge be refilled?

Toner cartridges can be refilled just like inkjet printer cartridges. Almost 97% of cartridges are refillable. Refer to the printer / cartridge cross reference sheets on this web site to find specific instructions on how to refill your cartridge. If your model / cartridge is not listed, it actually does not mean that it cannot be refilled, but in the vast majority of cases, that specific instructions have not been published yet probably because your printer model is very new and contains a new cartridge model. We actually add tens of new printer models each month on our site.

What is a toner hopper?

A cartridge compartment for toner.

What is a waste hopper?

A cartridge compartment for spent toner.

What is a magnetic roller?

The roller (see bottom of cartridge) that helps distribute toner onto your paper.

What is developer?

Developer is a substance that looks quite similar to toner. Developer is only included inside Toner Refill Kit # 5, as it is only needed on a select few toner cartridges. The refill instructions will specify whether or not your cartridge requires developer. See also Developer Tips.

I used the wrong refill kit for my cartridge, what should I do?

Purging is just a little more involved than pulling the plug on the cartridge and dumping out the wrong toner onto a sheet of newspaper. Start by pulling the plug out of the cartridge and dumping out as much toner as you possibly can onto the newspaper (keep the hole in the cartridge as close as possible to the newspaper, so the toner doesn’t have a chance to “fly around”).

Beyond dumping the toner out, you can use a shop vac (if you have one available) to suck out the majority of any remaining toner (don’t put the nozzle of the shop vac completely over the hole in the toner hopper since the suction of a typical shop vac is quite strong and could damage the cartridge – leave about 1/2″ air space between the end of the nozzle and the hole and wave the nozzle past the opening).

At this point, the last step before filling the cartridge with the correct toner is to put the cartridge back in the machine and either print or copy a solid black page until the page is nearly completely free of toner.

After doing this, you have ensured that the vast majority of old toner is out of the cartridge and it can now be filled with the proper toner. In all likelihood, even after doing all of the above, the first group of pages that are produced after filling the cartridge with the correct toner will be less than perfect.  That is simply a result of little bits of toner that were impossible to remove completely.  In short order, the print should return to normal.

Does my cartridge require a replacement chip or fuse?

Some toner cartridges have a chip or fuse that is programmed to “burn out” after a certain amount of prints. When this happens, the chip or fuse must be replaced in order for you to reuse the cartridge. As mentioned previously, only some toner cartridges require a replacement chip or fuse. Please refer to the Refill Instructions to find out if your cartridge requires either of these accessories.

Does my cartridge require a hole making tool?

If your toner cartridge does not have a premade filling hole then, yes, you will need a hole making tool. Please refer to the Refill Instructions to find out if your cartridge requires either of these accessories.

Will this kit work on my MICR toner cartridge?

Cartridges filled with MICR (Magnetic Ink Character Recognition) toner require a special type of toner.

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